Delivery and orders
At Oruya we prepare each order with care, so that your part arrives in the best condition.
Preparation times
All orders are prepared within 2 working days .
You will receive a confirmation email as soon as your order is processed.
Delivery times
Orders are delivered in mainland France within 6 working days .
This timeframe may vary slightly depending on the carrier, as well as during periods of high activity (holidays, long weekends, etc.).
Order tracking
As soon as your order is shipped, you will receive a tracking number allowing you to track your package in real time until delivery.
Returns
Returns are free in mainland France, within 14 days of receipt.
To initiate a return, simply contact us at:
The product must be returned in its original condition and packaging .
Need help?
Our team will be happy to answer your questions: